Problems with Stakeholders due to Staff Morale – Health System Example

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"Problems with Stakeholders due to Staff Morale" is a great example of a paper on the health system. Quality healthcare delivery is an important initiative for all governments the world over. Among the interventions and policies adopted by the United States government to improve healthcare delivery is the introduction of government insurance programs, which dates as far back as 1967 (Foy & Stransky, 2009) One area of the government insurance program that has received prominent attention since its inception is healthcare delivery for veterans. Indeed, the government has put in place several policies with the hope of improving healthcare for veterans in the country.

It is however sad that upon all the interventions in place, healthcare delivery among veterans is still pitiful. Maciosek (1994) notes that much of the problem with improving healthcare among veterans has to do with the personnel who deliver healthcare. According to him, employee morale among workers of the Department of Veteran Affairs is very low. This essay, therefore, seeks to examine the impact and implications of the problem of low employee morale for stakeholders in the healthcare sector. The implication of Low Employee Morale on Stakeholders According to the Department of Health (2011), stakeholders in the healthcare sector are numerous and include “ patients and the public; local and regional NHS organizations; local authorities and social care providers; charities, the voluntary and community sector. ” Having defined who the stakeholders in the healthcare sector are, the following paragraphs are going to be used to explain the implications of low employee morale among each of the stakeholders.

Seroke (2008) maintains that employee morale refers to the “ general level of confidence or optimism by a person or a group of people, especially if it affects discipline and willingness. ” Generally, high employee morale is trigger by adequate motivation among workers.

Again, it is generally known that high employee morale is positive whereas low employee morale is negative (Greenhouse, 2009). So what are the implications of low employee morale at the Department of Veteran Affairs? Patients and the public: the public and public are the direct recipients of services given by healthcare givers. The public and patients look up to healthcare givers to be the redemption to their ailments.

Low employee morale, therefore, means that the public and patients, in particular, will be underserved. The public and patients can hardly trust any form of commitment on the part of healthcare givers to go to every extent to tackle their ailments. A continuation of such acts will certainly result in an ailing population, low productivity, and high mortality rates. Local and regional National Health Service Organizations: Local and regional NHS organizations will be working with a staff that does not give off its best at service. This means that local and regional NHS organizations will not grow to meet the prevailing healthcare needs of the populace.

Indeed it is only when employees give up their very best at a post that the mission and visions of organizations are realized.   Local authorities: Most local authorities depend on employees of the healthcare sector such as the Department of Veteran Affairs to promote local health campaigns and programs such as immunization, health awareness creation, sanitation campaigns, and the likes. In a situation where health workers at the Department of Veteran Affairs are low on morale, there is the risk that they are going to be apathetic towards the championing of programs put together by the local authorities.

When this happens, local authorities are not going to realize their missions. Social Care Providers: To the social healthcare giver such as workers of the Department of Veteran Affairs, low morale among them is going to affect them greatly in the sense that they are going to have very little room to advance their professional standing. This is because workers who have low morale hardly take up challenging tasks at the workplace that gives them the experience needed to take up positions at the higher level.

Workers with low morale also do not take up professional programs through in-service training, seminars, and workshops that improve their careers.                


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Foy A &, Stransky B (2009). Understanding the Cause of Health Care Inflation. American Thinker. Retrieved February 20, 2011, from

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Maciosek, M. V. (1994). Causes of rising health care costs and the implications of r. Illinois Business Review, 51(3), 6. February 20, 2011, from ABI/INFORM Global. (Document ID: 4699632).

Seroke J. (2008). Boosting Employee Morale Needs to Occur Daily, Not Only During Times of Crisis. Retrieved August 7, 2011 from

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